Once you have developed your outcomes measurement framework and identified the measures for each outcome your program is set to achieve; it is time to develop a data collection plan.
A data collection plan helps you identify the method you will use to qualify your outcomes data. Usually, data on outcomes is gathered by asking service user feedback, or through third-party observation (such as case worker or program manager).
Understand how the data will be collected
It is useful to know whether the questions will be administered via an online survey, paper-based survey or using a mobile app. Other factors to consider are the time frames for data collection, and whether the surveys will be administered face to face with the service users or not.
This seems obvious but is often overlooked. Try to avoid asking questions in one survey which are very similar to one another, or administering different surveys frequently to the same service users. People may disengage if they are required to answer multiple questions which are similar in nature or completing too many surveys.
Keep it Simple
Keep your data collection plan simple. Try to avoid having too many questions assigned for each outcome as this would ultimately result in surveys that are too long and complicated for people to complete.
Every organisation is different so always refine your data collection to suit your organisation’s purpose.
If you would like some support with getting started, contact us and she will connect you with our extensive network of outcomes measurement consultants.
When you’re ready to start collecting your data contact us to see how Socialsuite’s technology can help to automate and simplify outcomes measurement and reporting.
Want more information on creating your data collection plan? See our 6-Step Quick Start Guide.