Customer Case StudiesEducationHow Top Blokes saved 540 hours on their outcomes measurement process with Socialsuite

December 4, 2020by Socialsuite

Proving the impact of Top Blokes’ programs has always been a priority for the Australia organisation working to improve the health and wellbeing of young males. To demonstrate the real value of their programs, Top Blokes turned to Socialsuite’s outcomes measurement platform – and saved hundreds of hours along the way.

In a complex world, where adequate guidance and positive role models are not always available, boys and young men in Australia are struggling – from mental disorders and aggressive behaviour to high suicide rates and incarceration. Top Blokes is working tirelessly to nurture and challenge young males to be their best selves.

Through three key mentoring programs they are working tirelessly to address current and emerging social issues, help develop decision making skills, foster critical thinking and improve their health and wellbeing.

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Through three key mentoring programs they are working tirelessly to address current and emerging social issues, help develop decision making skills, foster critical thinking and improve their health and wellbeing.

See a short video on how Top Blokes helps young men here.

A vital piece of the outcomes puzzle

It’s important for Top Blokes to be able to measure the degree of improvement in mental health, lifestyle behaviours and attitudes, knowledge and skill sets due to their programs.

“We have this amazing program, we don’t want to be tokenistic, we want to make sure we can show tangible change,” says Amy Harvison, Head of Programs and Operations at Top Blokes.

Amy Harvison - Top Blokes Head of Programs & Operations

Amy Harvison – Top Blokes Head of Programs & Operations

Measuring their outcomes also helps Top Blokes develop more impactful programs, attract new schools to uptake their offering, and ultimately help secure funding. So, working with EY, Top Blokes developed a three-year (2015-2019) Social Impact Study which helped kick start their evaluation journey.

But the process of measuring outcomes was taking them away from focusing on the programs, the boys and raising awareness.

“Pulling together a report on the impact we were making to present to our funding bodies and schools took us an average of nine hours per school,” says Amy Harvison, Head of Programs and Operations at Top Blokes.

Working with 60 odd schools, they were pulling data manually from Survey Monkey and trying to align the collected data to their outcome reporting framework.

“The next logical step was to invest in automating that process to save us time,” Amy says.

Measuring outcomes made easy

Socialsuite’s outcomes measurement platform has automated Top Blokes’ entire outcomes measurement process, saving them 540 hours every year – freeing up staff to focus on improving the program delivery and building relationships.

Socialsuite’s central data collection allows all frontline staff and volunteers to collect impact data from any location. Staff use Socialsuite’s registration page feature where they can automatically enrol boys into school specific cohorts. Automatic prompts get the boys to complete the survey at set milestones to monitor their progress. And Amy can monitor incomplete surveys to help ensure submission remains high throughout – eliminating large gaps in evaluations.

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Generating high quality reports takes minutes now. The entire measurement process has become embedded in the normal operation of Top Blokes’ programs, leaving the team more time to focus on what really matters.

More schools and more funding

Top Blokes have been using impact data as a powerful selling tool.

“We can now go to schools and the Department of Education and showcase a clear cost benefit analysis for our programs. We can save schools nine times the cost by reducing negative behaviours that end in suspension, expulsion and detentions,” says Amy.

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With Impact data collected, it’s easy to communicate the success of the programs to new Schools.

Source: https://www.topblokes.org.au/our-impact

Thanks to their measurement framework run through Socialsuite, they have been able to prove their impact. Important metrics like boys’ attendance at school, rate of detention and health and wellbeing have all improved significantly through the program.

With Impact data collected, it’s easy to communicate the success of the programs to new Schools. Source: https://www.topblokes.org.au/our-impact

The data for younger boys also clearly shows a change of behaviour – a huge component in their fundraising.

“We now have the stats to back up exactly how we make an impact with the work we do.”

How Socialsuite can help

If you’d like to learn more about how Top Blokes saved 540 hours on their social impact process, or learn more about how Socialsuite can help you, reach us here.