Community
Insights

Listen, understand and act on your community’s feedback with insights from other communities.

Build thriving communities with insight

Collect feedback and sentiment from local residents about their communities
Monitor community sentiment over a longitudinal timeframe
Quickly identify needs and challenges
Gain actionable insights based on community feedback, and benchmark this against other communities

Community Insights
Solution

community-engagement

Measure community perceptions across four key domains

The Community Insights Solution comes with a pre-built assessment to get you started with capturing community feedback across the following domains:
Sense of community safety
Sense of community pride
Support for vulnerable community members
Youth pathways and engagement
The assessment contains 12 questions and takes less than 5 minutes to complete.
You can add more domains to measure, customise the questions, or purchase additional assessments as you see fit.

Measure community perceptions across four key domains

The Community Insights Solution comes with a pre-built assessment to get you started with capturing community feedback across the following domains:
Sense of community safety
Sense of community pride
Support for vulnerable community members
Youth pathways and engagement
The assessment contains 12 questions and takes less than 5 minutes to complete.
You can add more domains to measure, customise the questions, or purchase additional assessments as you see fit.
community-engagement

The assessment is completed monthly

The assessment is sent automatically each month to your desired recipients.
By collecting monthly feedback, you can start to see trends emerge of how community perceptions change over time.
Set up your survey recipients and view results dashboards via your own secure portal.
Community-Insights@2x
dbimage

(This is a sample dashboard)

Learn from your community and others

Your community’s responses are presented in a private dashboard accessible via your own secure portal.
Benchmark and compare your data against aggregated insights from other similar communities around the world.

Learn from your community and others

Your community’s responses are presented in a private dashboard accessible via your own secure portal.
Benchmark and compare your data against aggregated insights from other similar communities around the world.
dbimage

(This is a sample dashboard)

Launch Schedule
  • Community findings webinar – 8th July 2020

The Community Insights privacy policy can be found here.

Community Insights
Pricing

START
The essentials to get you started with feedback monitoring.

$99/month (in USD)

One pre-built Assessment
Collect feedback responses monthly via automatic email surveys
Unlimited Surveys (Launch offer)
Your own private dashboard
Global dashboard with other organizations’ insights
(aggregated survey insights from other communities) Launching 22nd June
GROW
You would like to advance your feedback monitoring.

$249/month (in USD)

Everything in START, plus:
Customise feedback collection frequency (weekly, fortnightly, quarterly)
Customise feedback questions
Unlimited surveys
Add new measurement domains
Add pre-built assessments
Add your branding
Add ons:
Additional pre-built assessments – $50 per assessment per month
PRO
Enterprise-grade functionality that measures more than feedback.

Custom pricing

Everything in GROW, plus:
Bespoke impact measurement plan with key outcomes and indicators
Measure the impact of specific programs or services
Monitor longitudinal beneficiary outcomes based specific interventions
Collect 360 degree insights about an individual beneficiary
Bespoke impact dashboards
START
The essentials to get you started with feedback monitoring.

$99/month (in USD)

One pre-built Assessment
Collect feedback responses monthly via automatic email surveys
Unlimited Surveys (Launch offer)
Your own private dashboard
Global dashboard with other organizations’ insights
(aggregated survey insights from other communities) Launching 22nd June
GROW
You would like to advance your feedback monitoring.

$249/month (in USD)

Everything in START, plus:
Customise feedback collection frequency (weekly, fortnightly, quarterly)
Customise feedback questions
Unlimited surveys
Add new measurement domains
Add pre-built assessments
Add your branding
Add ons:
Additional pre-built assessments – $50 per assessment per month
PRO
Enterprise-grade functionality that measures more than feedback.

Custom pricing

Everything in GROW, plus:
Bespoke impact measurement plan with key outcomes and indicators
Measure the impact of specific programs or services
Monitor longitudinal beneficiary outcomes based specific interventions
Collect 360 degree insights about an individual beneficiary
Bespoke impact dashboards

Pre-Launch 25 May 2020.
Full Launch 29 June 2020 with Community Insights Dashboard.

As featured in

https://socialsuitehq.com/wp-content/uploads/2018/04/h-1.png
finfeed logo
https://socialsuitehq.com/wp-content/uploads/2018/04/f-1.png
https://socialsuitehq.com/wp-content/uploads/2018/04/e-1.png
https://socialsuitehq.com/wp-content/uploads/2018/04/d-1.png
https://socialsuitehq.com/wp-content/uploads/2018/04/c-1.png
https://socialsuitehq.com/wp-content/uploads/2019/03/logos_reuters.png
https://socialsuitehq.com/wp-content/uploads/2018/04/ab3.png
https://socialsuitehq.com/wp-content/uploads/2018/04/ab2.png
https://socialsuitehq.com/wp-content/uploads/2019/03/icon_impact-alpha.png