Training is bundled into our commercial offering, which will also include a training allowance as part of ongoing licensing cost. Socialsuite training sessions involve coverage of the following material and relevant practical exercises to accompany:
- A step-by-step guide to setting up and using Socialsuite for Outcomes Measurement
- An introduction to different forms of reporting within Socialsuite (e.g. dynamic dashboards)
- A walk-through of administration-related tasks that the client may need to conduct
- An introduction to the accompanying Mobile App
Ongoing support is provided in the form of:
- An online Knowledge Base that acts as a repository of all information regarding Socialsuite
- Interactive walkthroughs for major processes within Socialsuite (e.g. setting up a program, implementing outcomes frameworks, enrolling participants and managing their data)
- Video guides for the Mobile App and interactive walkthroughs
