What is your technical support availability?

June 15, 2018by Socialsuite

Our support and implementation consultants are located across Sydney and Melbourne and operate during EST business hours. Subject to staff availability, we endeavour to respond to all requests for product support within 24 hours of receiving your request. For critical issues, we endeavour to respond within 7 hours if the support was logged within business hours.

Depending on where you are based overseas, we also offer local support in your timezone subject to staff availability.