Digital Transformation
for Charities

Listen to your staff and beneficiaries on what their challenges and successes are with digital-based service delivery.

Achieve successful digital transformation with insight

Collect insights from staff and beneficiaries about their experiences with your organization’s digital transformation
Monitor sentiment over a longitudinal timeframe
Quickly identify needs and challenges around delivering and receiving digital-based services
Gain actionable insights based on other organizations’ experiences, and benchmark your findings with others

How to use the
Digital Transformation Assessment

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Measure staff and beneficiary perceptions across key domains

The Digital Transformation Assessment gets you started with capturing rapid feedback across the following domains:
Digital adoption by staff
What are your staff’s self-rated digital literacy and confidence
How frequently are your beneficiaries engaging with digital-based services?
What are your beneficiaries’ challenges and needs around accessing digital-based services?
Are your service beneficiaries perceived to be receiving the same benefits of digital-based service delivery as face-to-face?
The assessment contains 8 questions for staff, 3 questions for beneficiaries. It takes less than 5 minutes to complete.
You can add or customise the questions, or purchase additional assessments as you see fit.

Measure staff and beneficiary perceptions across key domains

The Digital Transformation Assessment gets you started with capturing rapid feedback across the following domains:
Digital adoption by staff
What are your staff’s self-rated digital literacy and confidence
How frequently are your beneficiaries engaging with digital-based services?
What are your beneficiaries’ challenges and needs around accessing digital-based services?
Are your service beneficiaries perceived to be receiving the same benefits of digital-based service delivery as face-to-face?
The assessment contains 8 questions for staff, 3 questions for beneficiaries. It takes less than 5 minutes to complete.
You can add or customise the questions, or purchase additional assessments as you see fit.
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The assessment is completed monthly

The assessment is sent automatically each month to your desired recipients.
By collecting monthly feedback, you can start to see trends emerge of how feedback and perceptions change over time.
Set up your survey recipients and view results dashboards via your own secure portal.
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(This is a sample dashboard)

Learn from other organizations similar to yours

Your staff and beneficiaries’ responses are presented in a private dashboard accessible via your own secure portal.
Benchmark and compare your data against aggregated insights from other similar organizations around the world.

Learn from your community and others

Your staff and beneficiaries’ responses are presented in a private dashboard accessible via your own secure portal.
Benchmark and compare your data against aggregated insights from other similar communities around the world.
https://socialsuitehq.com/wp-content/uploads/2020/06/insights_long@2x.png

(This is a sample dashboard)

Use this assessment and five other expertly designed themes for $49 per month

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Learn how your people are coping under Covid-19’s new normal.
Digital Transformation
Listen to your staff and beneficiaries on what their challenges and successes are with digital-based service delivery.
Volunteer Insights
Listen to your staff and volunteers on how to boost volunteer engagement and capability.
Donor Perception
Listen to your donors and gain insights on their giving trends.
Beneficiary Outcomes
Learn and monitor your beneficiaries’ outcomes.
Rapid Situation Response
Find out what community needs are during a crisis situation and direct help accordingly.

Start using evidence and insights to tell your story

$49 per month

One of our expert consultants will be in touch after you’ve signed up to unlock your access and 14 day free trial.

Automated surveys
Your charity’s private portal
6 expertly designed themes
Interactive dashboards
Actionable insights
No ongoing commitment, cancel anytime

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