Measure staff and beneficiary perceptions across key domains
The Digital Transformation Assessment gets you started with capturing rapid feedback across the following domains:
Digital adoption by staff
What are your staff’s self-rated digital literacy and confidence
How frequently are your beneficiaries engaging with digital-based services?
What are your beneficiaries’ challenges and needs around accessing digital-based services?
Are your service beneficiaries perceived to be receiving the same benefits of digital-based service delivery as face-to-face?
The assessment contains 8 questions for staff, 3 questions for beneficiaries. It takes less than 5 minutes to complete.
You can add or customise the questions, or purchase additional assessments as you see fit.