The YMCA Bridge Project reduces likelihood of youth recidivism by providing at risk young people, who have been through the juvenile justice system, with training and employment pathways. They developed an impact measurement methodology with Social Ventures Australia, where a series of measurement metrics were identified.
The YMCA Bridge Project is delivered across several locations in Victoria, Australia. Data is collected at varying time points depending on the location and participant cohort. All participants were surveyed before, during and after the program to closely monitor outcomes. Due to these data collection requirements, there were obviously limitations to using paper-based surveys that required staff to input handwritten responses into databases.
Socialsuite has enabled the YMCA Bridge Project to rapidly collect data from its program participants across different time points and locations. This data can rolled up across locations and cohorts for an aggregated view of impact, or sliced and diced to analyse individual performance. With Socialsuite, the YMCA Bridge Project has been able to showcase on-demand dashboards to their funders, and quickly identify program areas that were not working.
“The use of technology has enabled a seamless roll-out of our impact measurement requirements across multiple locations. When a new program location was set up within Socialsuite, our program facilitators’ iPads were automatically updated with the new cohort’s names and questions to ask. With little impact on staff and resources, we now have greater control over our ongoing measurement and monitoring efforts”.